P: 831.373.0183

Monterey LASIK & Cataract Surgery Providers – Take Our Survey
Also Serving Patients from Pacific Grove, Carmel and Pebble Beach

At Eye MD on Cass, our entire team constantly strives to provide you with the best possible medical and surgical care in a warm, friendly and comfortable environment. Your feedback helps us continue delivering exceptional care to our Monterey LASIK and eye care patients.

Please take a few minutes to fill out the survey below. You may also use the comment section to describe your experience at Eye MD on Cass and let us know how we are doing.

Your participation is greatly appreciated by our entire team.

Should you have any questions or wish to make an appointment at our practice or optical shop, please contact us at 831-373-0183.

Please use a scale of 1 through 5 to rate you experience at our office. There is a field at the end of the survey for you to enter your comments.

1 - Fell short of expectations
5 - Exceeded expectations

Please enter your email address (required)

How was your experience on the phone with our receptionist?

5 4 3 2 1 N/A

Was our reception area clean and comfortable?

5 4 3 2 1 N/A

How long was your wait in the reception area and in the exam room before seeing the doctor?

5 4 3 2 1 N/A

Was our receptionist friendly and helpful in answering your questions?

5 4 3 2 1 N/A

Was your nurse/technician in the exam room friendly and professional?

5 4 3 2 1 N/A

Was your nurse/technician helpful in answering questions and explaining what she was doing?

Yes No

Was your nurse/technician compassionate?

Yes No

Please choose the physician who saw you.

How much time did you get to spend with your physician?

Was your physician helpful in answering questions and explaining the diagnosis and treatment recommendations?

Yes No

Would you recommend the physician to others for eye care?

Yes No

If surgery was recommended, how well did the physician explain the procedure, including its benefits, risks and alternative options?

5 4 3 2 1 N/A

If surgery was performed, how satisfied were you with the outcome?

5 4 3 2 1 N/A

Would you recommend your friends and acquaintances for surgery?

Yes No

Was our staff helpful in answering questions and explaining your options?

Yes No

How pleased were you with the frame selection you had to choose from?

5 4 3 2 1 N/A

Was the delivery of your glasses or contact lenses timely?

Yes No

How was the quality of your frames and lenses?

5 4 3 2 1 N/A

Would you recommend others to Couture Vision Optical?

Yes No

Did you feel that the answers to your billing/insurance questions were helpful?

Yes No

Please rate your overall experience at Eye MD on Cass?

5 4 3 2 1 N/A

Comments:

P: 831.373.0183

  • 880 Cass Street
    Suite 105
    Monterey, CA 93940
  • 21 Upper Ragsdale Drive
    Suite 200
    Monterey, CA 93940

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The medical team of Eye MD on Cass strives to provide all of their patients with exceptional care and outstanding vision correction results. This approach has helped the practice's eye surgeon, Dr. Philip Penrose, become recognized as a leading Monterey PRK and LASIK surgeon. In addition, he has earned a reputation as an exceptionally talented Monterey cataract surgery provider. Other procedures Dr. Penrose and his highly skilled colleagues – Dr. Sablad and Dr. Solomon – offer include glaucoma surgery in Monterey and contact lens and eyeglasses fittings.

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